Fat Free Rental Rules

Wireless Broadband

  1. Rentals are charged in advance for the period as agreed when the order was placed, either via telephone or online orders. The period of rental commences upon the delivery of the equipment to the Renter (the start date), or from the time of collection from Fat Free Rentals or its representatives, and finishes upon the return of the equipment to Fat Free Rentals or its representatives. No refunds are due to the Renter for early termination.
  2. Unless otherwise agreed, it is the responsibility of the renter to return the equipment to Fat Free Rentals, Level 6, 9-13 Young Street, Sydney NSW 2000, or to its agents if previously agreed.
  3. Except where otherwise agreed by Fat Free Rentals, booked or reserved equipment that is canceled within 24hrs of the pick-up or delivery date will incur a 50% cancellation fee.
  4. The Renter shall take all reasonable precautions to avoid loss or damage to the equipment during the period of rental and shall notify Fat Free Rentals or their representative as soon as possible and shall take all necessary steps to to recover the lost or damaged items immediately. Should the equipment be lost or damaged during the period of rental, the renter is liable for the full replacement cost of the equipment.
  5. It is the responsibility of the renter to advise Fat Free Rentals of any extensions required, otherwise the renter authorises Fat Free Rentals to charge their credit card for overdue items on a weekly basis. If any rental charges are outstanding on return of the equipment, Fat Free Rentals will charge the the renetr's credit card at the standard day rate.
  6. The renter must return all ancillary items to the equipment rented, including packaging, to Fat Free Rentals otherwise the item's cost will charged to the renter's credit card.
  7. All rentals include 1GB of data per week (upload and download). If exceeded, data is charged at 15c per MB. If extra data is required, 1GB data packs can be purchased upfront for $30 per GB.
  8. Fat Free Rentals can accept no responsibility for poor coverage throughout the rental. The coverage information displayed on our website is correct at the time of publication however, as with any wireless networks, there are places within the coverage area where the modem may not work. Planned future coverage is subject to change.
  9. All rental charges are inclusiive of tax (GST).

Phone Rental

  1. Line rental is charged in advance for the period as agreed when the order was placed, either via telephone or online orders. The period of rental commences from the day the telephone service is unbarred to the agreed end date of the rental period when the service will be barred.
  2. The renter is responsible for all call charges for the period of rental unless Fat Free Rentals is advised of early termination. No refunds are due to the Renter for early termination and the renter is liable for call charges until Fat Free Rentals has been notified or a subsequent rental of the telephone service takes effect.
  3. Except where otherwise agreed by Fat Free Rentals, a pre-booked telephone service that is canceled within 24hrs of the rental period will incur a 50% cancellation fee.
  4. It is the responsibility of the renter to advise Fat Free Rentals of any extensions required to the telephone service, otherwise the renter authorises Fat Free Rentals to charge their credit card on a weekly basis.
  5. Fat Free Rentals can accept no responsibility for telephone service outages caused by line faults at the service address or local exchange, but will report and arrange repair at the earliest opportunity after being notified.
  6. All rental charges are inclusiive of tax (GST).
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